Check out this post by Seth Godin -http://sethgodin.typepad.com/seths_blog/2014/03/bulldozers-and-bullwhips.html
Where are you speeding through where you should take more time? That’s my daily question. However, he brings up an interesting parallel, where are you too slow, heavy, and controlling?
It’s ok to make a swift impact, spur the thought of change, and then see how the ripple effect plays out. I see this daily as a leader – inspire your followers don’t boss them.
Seth Godin strikes again.
Most of the time, people don’t want a refund or a bonus. What they really want is for you to hear them and to do the right thing. What if every manager and every customer contact in your organization bought into that?
Here are some things you can do that don’t cost any money (but they certainly require effort):
Treat your employees with care and respect
Be consistent in your actions
Keep your promises
Grant others their dignity
When wrong, offer a heartfelt apology
Don’t be a jerk
Take the time to actually listen to people
Volunteer to handle the issue
– Seth Godin, 3/13/2014
Been a little while since I have posted… quality over quantity.
I do not break down, I do not quit, I do not loose.
I broke down, quit, and lost.
It happens. How you change, grow, and take on the next challenge is what makes the difference. Not the plaque on the wall or medal around your neck.
Stop checking the boxes and start smashing them.
I have always said I am the minority, I am the 1%. Sometimes it is a little harder to swim up stream than to float down the river with the rest of them, but the payoff is definitely worth every once of energy and fight.